Shipping policy

SHIPPING POLICY

Welcome to the thrilling world of shipping! Here, we embark on a journey to ensure your orders reach you swiftly and securely, no matter where you are in the world. Buckle up and get ready for an adventure in logistics!

Order Processing Time

Every order is a mission, and we aim to process yours within 1–2 business days after payment confirmation. If you place your order on a weekend or public holiday, fear not! We’ll tackle it on the next business day. Should any delays or stock issues arise, our team will keep you in the loop via email. Communication is key in this expedition!

Domestic Shipping (United States)
We’re on a quest to deliver across the United States! Standard delivery takes 3–7 business days after processing. For those who crave speed, express shipping options (1–3 business days) are available at checkout. Every shipment comes with tracking details, so you can follow your package’s journey right to your doorstep!

International Shipping
Our reach knows no bounds! We ship worldwide, and international delivery typically takes 7–21 business days, depending on your location and customs clearance. Remember, any customs or import taxes are your responsibility, but we’ll provide tracking details once your order ships, so you can stay informed every step of the way.

Shipping Costs
Shipping rates are calculated at checkout based on weight, distance, and your selected method. Keep an eye out for free standard shipping on orders over a certain amount check the checkout page for current offers and seize the opportunity!

Delays or Lost Packages
Once your order is shipped, tracking will reveal its latest status. If a shipment is delayed or lost, reach out to us immediately, and we’ll dive into the investigation. However, we’re not responsible for customs delays, import restrictions, or incorrect delivery addresses so double-check your details before hitting that order button!

Damaged or Wrong Items
If your package arrives damaged or contains the wrong product, don’t panic! Contact us within 5 business days of delivery with your order number and clear photos of the issue. Our team is ready to assist you in arranging a replacement or refund, ensuring your adventure continues smoothly.

Contact Information
For any shipping inquiries, our support team is just an email away. Reach out to us, and we’ll respond within 24 hours on business days. Let’s keep the lines of communication open as we navigate this shipping journey together!