Contact Us

πŸ“ž Contact Us

We’re here to help you with any questions about your order, products, or shipping.


πŸ“§ Email Support

For all enquiries, please contact us at:

support@primewhiskerco.com

We aim to respond within 24–48 business hours.


πŸ“ Business Location

Durban, KwaZulu-Natal, South Africa

(Please note: we operate online only and do not have a physical retail store.)


πŸ•’ Support Hours

Monday – Friday: 09:00 – 17:00 (SAST)
Saturday – Sunday: Closed


πŸ› Order Support

Please include your order number when contacting us so we can assist you faster.


⚠️ Important Note

All customer support is handled via email only. We do not currently provide telephone support.


Thank you for choosing PrimeWhisker Co.
We appreciate your support 🐾

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