Contact information
Contact Us
📞 Contact Us
We’re here to help you with any questions about your order, products, or shipping.
📧 Email Support
For all enquiries, please contact us at:
We aim to respond within 24–48 business hours.
📍 Business Location
Durban, KwaZulu-Natal, South Africa
(Please note: we operate online only and do not have a physical retail store.)
🕒 Support Hours
Monday – Friday: 09:00 – 17:00 (SAST)
Saturday – Sunday: Closed
🛍 Order Support
Please include your order number when contacting us so we can assist you faster.
⚠️ Important Note
All customer support is handled via email only. We do not currently provide telephone support.(support@primewhiskerco.com)
Thank you for choosing PrimeWhisker Co.
We appreciate your support 🐾
