Returns & Refund Center

Need Help With a Return?

We want you and your pet to love every purchase from PrimeWhisker Co. If there’s an issue with your order, we're here to help.

Return Eligibility

• Returns or refund requests must be submitted within 7 days of delivery.
• Items must be unused and in their original condition where applicable.
• Damaged, defective, or incorrect items may qualify for a replacement or refund.

How To Request a Return or Refund

Please email us with the following information:

• Full Name
• Order Number
• Email Address Used For Purchase
• Reason For Return/Refund
• Photos or videos (if item arrived damaged)

Email: primewhiskerco@gmail.com

Our team will review your request and respond within 1–3 business days.

Thank you for shopping with PrimeWhisker Co.